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How do I send a message?

  1. Search any agent’s name under Agents and click Search Agents

  2. Click Send a Message under their profile photo

  3. This will redirect you to your inbox where you can compose a message

  4. Click on Send Message

  5. The agent will now receive an email notification of a new message in their RESAAS inbox as well as an in-platform notification (a red dot beside the bell icon).


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