- Click Activity on the left navigation bar
- Click + Create a Group
- A pop up window will appear:
- Customize the Group Name
- Enter a Description (optional)
- Invite agents to join by typing ‘@’ + their first/last name
- Lastly, select the Privacy Settings
There are two types of groups that users can create:
- Public Groups are open for any RESAAS user to join and post within
- Private Groups can only be joined through an invitation. These conversations remain exclusive to those who have access to the private group
Click the blue button Create Group to finish